Repair Shop Management System

Boost customer experience and loyalty by digitizing your repair shop workflows

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Digitized, Fully-Customizable Repair Hub Solution

Efficient Workload Management

  • Plan daily technician workload to ensure the highest productivity and minimum revenue loss

  • Accommodate workload for technician leaves

Olik Workshop Management & Analytics Solutions
Ensure Business Continuity During Uncertain Times

Improve Technician Productivity and Reduce Costs

  • Easily identify bottlenecks in the repair shop management workflows

  • Supervisors can monitor technician efficiency and performance through the merchant app

  • Ensure that your technicians get more done in less time, leading to reduced costs

Boost Customer Loyalty

  • Allow customers to drop and pick up products for repair conveniently

  • Send real-time repairing status notifications to customers

  • Offer a convenience-first approach to customers through reduced waiting times

  • Gather customer feedback on the repairing process and improve

Olik Boost Customer Loyalty and Retention
Ensure Business Continuity During Uncertain Times

Completely Customizable Based on Your Specific Needs

  • Smart solutions tailored to fit your business needs

  • Implementation of new features and capabilities to skyrocket your business growth

  • Customizable integrations with third-party apps to ensure the highest business profitability

Identify Areas of Improvement

  • Supervisors can track staff productivity and performance

  • Identify bottlenecks that lead to sloppy servicing workflows

  • Use customer feedback to increase repair center efficiency

Ensure Business Continuity During Uncertain Times

Advanced Analytics to Drive Key Business Decisions

  • Manage workload and technician performance to ensure the highest sales and revenue

  • Easily identify bottlenecks and areas of improvement

  • Use data to get insights into key business metrics such as churn rate and CLTV


Top Automotive Workshop Management Features That Our Customers Love

Online Pre-Bookings

Offer online slot bookings for repair and alteration services on your website

Digital Walk-in Management

Regulate repair center traffic digitally via the merchant app

Proactive User Notifications

Keep your customers updated about repair progress through real-time notifications

Real-Time Status Tracking

Supervisors can track servicing progress in real-time

Dynamic Capacity Management

Dynamically manage repair center capacity through the merchant app

Customer Feedback

Gather customer feedback and use it to identify areas for improvement in the repair workflow

Job Sheets Management

Create and manage job sheets

Technician Management

Assign workload and track technician performance for higher productivity

Advanced Analytics and Reporting

Use advanced analytics dashboards to gain eye-opening insights into the repair center workflow

Dedicated Merchant App

Enjoy the benefits of a dedicated, user-friendly merchant mobile app

Customizable User Roles

Set different user roles with different levels for access for supervisors and staff

Digital Payments

Integrate with leading payment gateway providers to accept online payments for your repair center

Who Can Benefit From Olik’s Repair Shop Software

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Sports and Fitness Equipments Repair Centres

Sports repair shop management system

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Mobile Repair Centres

Mobile repair management system

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Electronics Repair Centres

Electronics repair management system

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Fashion and Accessories Outlets

Fashion alteration management system

Completely Customizable and Tailored For Your Specific Business Needs

Need any unique automotive workshop software solutions or features to suit your business requirements? We’ll design and implement them for you!