Features
Olik’s features are designed to help enterprises serve customers better while skyrocketing their profits
Olik’s Enterprise Solutions Come With Some Amazing Features Out-Of-The-Box. Plus, we Also Offer Custom Solutions For Enterprises With Specific Business Needs.
Olik’s Features That Skyrocket Your Business Growth
Online Appointment Bookings
Let your customers book appointment slots online through your website.
Digital Walk-in Management
Regulate in-store or on-premise traffic in real-time via the merchant app.
Proactive User Notifications
Send real-time status notifications to your customers to keep them updated at all times.
Dedicated Merchant App
Enjoy the benefits of a dedicated, user-friendly merchant mobile app.
Dynamic Capacity Management
Digitally manage on-premise capacity to ensure social distancing and free movement of the crowd.
Staff Management
Supervisors can manage staff and keep track of their performance through the merchant app.
Customer Feedback
Automatically gather customer feedback and use it to boost your sales drastically.
Real-Time Footfall Count
Staff can control the on-premise footfall at all times through QR scanners
Advanced Analytics and Reporting
Use advanced analytics dashboards to gain eye-opening insights that help you drive key business decisions.
Digital Payments
Integrate with leading payment gateway providers to accept payments online.
Customizable User Roles
Set different user roles with different levels of access for staff, supervisors, and stakeholders to ensure better control over the merchant app.
Assisted Shopping
Offer assisted shopping by allocating sales advisors to interested customers.
Manage Job Sheets
Workshop and repair hub staff to easily create and manage job sheets.
Real-Time Status Tracking
Supervisors can track repair and servicing progress in real-time to ensure everything gets done on time.
Lead Tracking
Keep track of incoming leads and their current status using Olik’s digitized lead management solution.
Revenue Tracking
Gain game-changing insights into revenue growth and lost revenue opportunities from leads.
Sales Advisor Performance Tracking
Keep track of sales advisor performance and use it to drive higher revenue.
Competitor Analysis
Gain insights on your top competitors and their best features through accurate competition benchmarking.