Smart Booking & Analytics Solutions
Discover the only booking and analytics solution you need to offer premium customer experiences and drive higher customer loyalty.
Customised solutions
After Sales Support
Traffic Management & Analytics
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Accept online pre-bookings from your website to offer better customer experience
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Seamless in-store traffic management resulting in zero waiting time for customers
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Digital walk in management based on real traffic
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Accept online pre-bookings from your website to offer better customer experience
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Accept online pre-bookings from your website to offer better customer experience
WorkShop Management & Analytics
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Accept online bookings for servicing at your shop
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Offer premium post sales experience by eliminating waiting time & hassle free pre-booking
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Send real time product notifications to customers
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Improve workshop efficiency by ensuring better accountability and visibility
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Monitor technician performance through comprehensive analytics and customer feedback
Repair Hub Management
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Hassle free spot bookings for product repairs
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Keep customer notified through real-time Email and Whatsapp notifications
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Job Sheet management for repair staff
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Drive better efficiency and reduce operational costs by automating repair workflows
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Increase customer loyality by gathering feedback and going analytical insights on repair staff
Lead Management System
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Accept online pre-bookings from your website to offer better customer experience
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Seamless in-store traffic management resulting in zero waiting time for customers
-
Digital walk in management based on real traffic
-
Accept online pre-bookings from your website to offer better customer experience
-
Accept online pre-bookings from your website to offer better customer experience
Success Stories From Our Customers
From booking to complete workshop management, the journey has been incredible. Customers are enjoying the proactiveness of the digital solution and teammates are happy with the enhanced efficiency. Thanks to the simplicity and user-friendliness of Olik’s solution, we have successfully implemented it across all the Decathlon stores and the one-click analytics has helped us to make a big difference in the CSAT. With the OLIK team's innovative approach, attention to detail, follow up and quick response we have been able to build the smartest workshop management solution.
The pandemic isn't a barrier to people choosing from a variety of phones they wanted to purchase, trying them out from the comfort of their homes. Thanks to Olik's Appointment booking solution that has amplified the customer experience as well as conversion at all our stores.
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